ReliaSource is looking for a CRM Business Analyst. CRM Analyst will support the government Product Owner in collaboration with business stakeholders to develop product solution business requirements for Agile Scrum development teams. As such, they must develop an in-depth understanding of the customer’s business processes, user profiles, solution objectives, expectations, and priorities and be able to articulate and effectively communicate those topics to the development teams in the form of both use cases and user stories. The successful candidate will have experience in eliciting requirements, translating requirements to user stories, elaborating processes into use cases and assist in mapping business functionality to system technical requirements as well as writing a variety of associated design and requirements documentation. Excellent written and verbal communication and collaboration skills are essential to this role.
For PRIORITY RESUME REVIEW submit resume via "APPLY" BUTTON
ReliaSource is an IT services company specializing in information assurance, cyber security solutions, intelligence and analysis, systems engineering, system support technology and troubleshooting, service now implementation, relocation services and much more for government and private sectors. We provide program management, management consulting, technical engineering, infrastructure management and operation, and advanced data architecture solutions. We serve U.S. federal government (DOD, Civilian and Intel), state, local and commercial sectors, as well as large government integrators. ReliaSource was founded in 2001 and is headquartered in Baltimore, Maryland.
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
ReliaSource is proud to be an Affirmative Action/Equal Opportunity Employer. ReliaSource provides equal employment opportunity for all persons, in all facets of employment. ReliaSource maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.
If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us on our home page www.ReliaSource.net